Policies & Procedures
POLICIES
& PROCEDURES
Rising Stars Gymnastics Academy strives to provide a safe, pleasant learning environment for all of our students. The following policies are in place to ensure that we meet these requirements. We appreciate your cooperation. Thank You
REGISTRATION
Students should be registered for their current age group. Tuition is priced according to the length of each session. One hour classes are $25 and hour and half classes are $35. (Team tuition is priced differently). Tuition is prorated for a student registering after a session has begun. RSGA may cancel or shorten a class with low enrollment. RSGA offers sibling discounts (discount is applied for the lower priced class). A student that enrolls in two classes per week receives a 25% discount on the second class.
TUITION
All payments must be paid before the session starts or the day of the new session. Team payments are due before the 10th of each month. If a team payment is late there is a $30 late fee.
REFUND POLICY
We offer no credits or refunds once payment has been made, except for doctor-certified injuries/illnesses. The gym commits the training slot to you and pays the instructors even if you do not come. If you are new to RSGA you are welcome a trial class before enrolling. If a conflict develops, we will happily switch your child to another class, day or time providing there is space available.
Please note we cannot hold a spot without payment.
If your child is sick or injured and cannot participate in their class, birthday party, or camps, please alert the front desk by presenting us with a note from the doctor stating the sickness or injury, date of sickness or injury and the doctor's signature. At that time we will drop your child from their activity and you will receive a credit based on what your child has missed.
No credits or refunds will be given for missed classes.
MAKE-UP POLICY
RSGA allows 2 makeups per a 5 week session. Make-up classes are subject to availability.
The student must be currently enrolled to be entitled a make-up class. Make-ups can only be made WITHIN the session. Make-up classes are not carried over to the following session even if you are re-enrolling.
WAIVER FORMS
RSGA MUST have a parent-signed waiver and release form for EVERY child who goes out onto the floor. No child will be permitted into the gym unless waiver is present and on file.
COACHES
It is not a guarantee that the instructor will stay the same throughout the course of the session. RSGA has the right to change the instructor without prior notice at any time.
BATHROOM
A parent or guardian is REQUIRED to stay for their child's class if they are unable to use the bathroom independently. RSGA staff is not allowed to help any children in the bathroom.
PARENT VIEWING
No parents are allowed onto the gym floor whatsoever. All parents, visitors, and guests must view all classes from the balconies. You may also wait in the cubby rooms or main lobby area.
CLOSINGS & SNOW DAYS
In case of inclement weather, check our website or call the gym. If RSGA cancels class, you will BE entitled to an additional make-up class providing there is space in the class.
WHAT TO WEAR
Boys and girls may wear tucked in t-shirts and shorts/leggings/sweatpants or leotard for girls. Hair should be pulled back neatly. Students may not wear any jewelry. All students should be barefoot while in class. No chewing gum is allowed. Personal items should be left in the cubbies. RSGA is not responsible for any items that may be lost or stolen.
BIRTHDAY PARTY CANCELLATION POLICY
Parties are non-refundable; if the customer needs to cancel, we will issue a credit. Parties that need to be rescheduled within three months of the original booking date.
SAFETY POLICY
Instructors are safety conscious, but by the very nature of the activity, gymnastics carried a risk of minor and serious injury. Skills and activities are taught slowly, carefully and in a progressive manner. Instructors are safety conscious and trained to follow appropriate spotting techniques, skill progressions and safety procedures. However, accidents with minor or serious injuries can occur. Parents and children should be aware of the risks involved, read and review safety rules, abide by the gym rules and policies, and a sept full responsibility for their actions. RSGA has the right to restrict any activity we consider unsafe.
CUSTOMER WARNING
(as required by the United States Association of Gymnastics)
By the very nature of the activity, gymnastics carries a risk of physical injury. No matter how careful the gymnast and coach are, o matter how many spotters are used, no matter what surface exists, the risk cannot be eliminated. The risk of injury includes minor injuries such as permanent paralysis or even death from landings or falls on the back, neck or head.
GENERAL RULES
*No adults/parents/guardians in the gymnastics area
*NOBODY over 21 in the gymnastics area
*Adults/parents/guardians must be in the viewing area only
*NO FOOD OR DRINKS on the gym floor
Gymnastics Class Guidelines
*Safety first- never endanger yourself or others. Always keep your hands to yourself
*No participation in the gymnastics area unless instructed by a coach
*Bare feet or gymnastics shoes only in the gym area
*Long hair must be secured in a ponytail
*Please dress in athletic gear
*No jewelry of any kind or clothing with zippers during class
*No running in the gym unless instructed by the coach
Each student MUST have both waivers filled out in order to participate in any of our classes and activities!